What Keeps You Safe When Everything Goes Wrong?

Ep 73 - What Keeps You Safe When Everything Goes Wrong?

What should you know before investing in a gun safe, vault door, safe room, or storm shelter?

In this episode, Brink and Tom sit down with Mark Brasfield, founder of Nashville Safe House and one of the largest Browning safe dealers in the world. Mark shares his journey from the airline industry to entrepreneurship, explains common misconceptions about safe ratings and fire protection, and discusses how homeowners can think strategically about physical security. The conversation also explores storm shelters, vault doors, reputation in business, and the real-world stories that have shaped Mark's approach to helping people protect what matters most.

Whether you're considering a safe for firearms, valuables, or family protection during severe weather, this episode offers practical insights from one of the industry's most experienced professionals.

1:40 Mark is the world's largest dealer of Browning safes.

2:20 How Nashville Safe House began - from the airline industry into the security business

3:40 The entrepreneurial mindset

4:45 Aviation management and becoming a pilot at 19.

9:50 Understanding safe classifications and security ratings

11:10 Mark's top safe recommendations: Fort Knox: the "Fort Knox" of the safe industry and Browning: the best all-around option for most buyers

12:20 Misleading fire and security ratings in the safe industry.

14:45 Nashville Safe House's extensive in-stock inventory

19:30 "It's easier to keep a good reputation than to repair a bad one."

21:08 The Nashville Safe House "Wall of Shame"—a collection of safes that have been broken into.

21:59 Types of safe rooms and storm shelters.

23:05 The most popular shelter for existing homes.

24:20 Safe room options for new construction

26:00 There is no such thing as a "FEMA-approved" shelter, only shelters that meet FEMA guidelines.

27:10 What a storm shelter costs

28:20 A powerful tornado story from Murfreesboro, Tennessee

32:50 Who should consider a safe room? Assessing risk levels, threat profiles, and personal priorities.

36:00 Comparing security doors and why Mark believes Fort Knox makes the industry's best vault doors.

38:15 Typical pricing for the vault doors Mark installs: $9,000–$10,000 range.

40:00 Why buying a safe room or vault door should be a thoughtful process

44:15 Learn more at www.thesafehouse.com. Nashville Safe House serves customers through locations in Nashville, Knoxville, and Atlanta.

Foundations of Church Security Teams (Part 3)

Ep 72 - Foundations of Church Security Teams (Part 3)

In Part 3 of our Foundations of Church Security Teams series, we move beyond the initial response and focus on one of the most critical, and often overlooked, parts of a church security incident: what happens after contact is made with the threat.

This episode covers the realities of integrating with responding law enforcement, how to conduct effective handoffs during a critical incident, why communication failures create danger, and the importance of tracking personnel and cleared areas inside your facility. Adam McIntyre shares lessons from Special Operations leadership, practical guidance for casualty management, and why realistic, church-specific training matters far more than static range practice.

This episode provides practical insight into coordination, communication, room clearing, casualty response, and leadership under pressure. The next episode of this series will focus on radio communications.

Notes:

1:05 Finishing where we left off: what happens after an incident begins and law enforcement arrives?

1:50 Why the person maneuvering toward the threat should not “sit on the radio” during the response

3:00 How support personnel should direct responders

3:53 Why teams must continue clearing the threat area even after the suspect is neutralized

4:40 The importance of establishing a designated law enforcement handoff point at your church

5:30 Understanding “battle tracking” and maintaining accountability for everyone inside the facility

6:30 Why link-up procedures during an incident can become dangerous without proper tracking

7:20 Every member of a church safety team must know how to conduct the law enforcement handoff

8:12 Near and far recognition signals: visual identifiers, radio communication, and announcing arrivals

10:50 Holding off-duty police officers and experienced personnel accountable to church procedures

13:45 Why training must happen inside your actual church facility, not just on a range or in a shoot house

17:20 Why law enforcement maintains jurisdiction and the importance of avoiding conflict with responders

18:15 Maintaining cleared areas without surrendering ground unnecessarily

20:05 The importance of secondary searches and thoroughly checking any space where a person could hide

21:53 Adam explains why declaring an area “secure” was one of the most stressful leadership decisions in Special Operations

22:45 Why church teams gain an advantage by training in the same environment they protect

23:45 Center-fed vs. corner-fed rooms and how teams should practice both

24:55 Why teams should intentionally allow failure during training to improve adaptability

27:00 Responding to casualties while the event is still unfolding

28:30 The difficult reality of prioritizing stopping the threat before treating victims

29:20 Establishing casualty collection points near exits

30:15 Prioritizing injuries during mass casualty events and why deceased victims should not be placed in casualty collection points

32:00 Plain language vs. coded language during emergencies

35:30 The importance of radio training and why it’s one of the most overlooked low-cost skills for teams

40:00 The next episode of the series will focus entirely on communications training

Getting to Know Michael Bearden | From Green Beret to Defend Systems

Ep 71 - Getting to Know Michael Bearden | From Green Beret to Defend Systems

In this episode, we sit down with Michael Bearden, Defend Systems’ new VP of Strategy and a former U.S. Army Special Forces Green Beret.

Mike shares the story of his military career, from deploying to Iraq just months after graduating high school, to working in some of the most demanding environments in modern warfare, to eventually serving in 5th Special Forces Group. Along the way, he discusses Ranger School, combat deployments to the Middle East and Central Asia, the realities behind Special Operations missions, leadership under pressure, and the mindset required to operate in high-stakes environments.

Mike also reflects on a life-changing incident in which he was accidentally shot, his transition into Special Forces, being named the 2021 Special Forces Instructor of the Year, and how his experiences ultimately led him to Defend Systems.

This conversation offers a look at leadership, resilience, training, decision-making, and what it means to Mike to prepare people for their worst day.

2:30 – Introduction to Michael Bearden, Defend Systems’ newest team member and former Green Beret

3:09 – Growing up in a military family and knowing early on he would join the Army

6:00 – Deploying to Iraq just months after basic training

8:00 – Learning to drive under night vision in a Humvee during deployment

9:15 – Mike’s first deployment and the events later chronicled in Black Hearts

11:45 – Second deployment with the 101st Airborne and attending Ranger School

12:55 – Why Ranger School carries so much respect in the military

15:30 – Leadership lessons from Ranger School that shaped Mike’s life and career

16:20 – A 15-month deployment to northwest Baghdad during a major insurgency campaign

17:30 – Mike’s first exposure to Special Forces culture and operations

19:00 – Operation Dragon Strike and fighting in Taliban strongholds

20:35 – A life-altering friendly fire incident before a patrol

24:00 – Recovering in a Kandahar hospital and deciding to pursue Special Forces

25:30 – What Special Forces looks for: critical thinkers and independent decision-makers

32:25 – The structure and self-sufficiency required of a 12-man Green Beret team

36:05 – “We train for the mission we’re designed for, the mission we’re assigned, and our worst day.”

37:15 – Joining 5th Special Forces Group and meeting Adam McIntyre

38:00 – The reality of military free-fall operations versus Army commercials

40:50 – The decentralized decision-making culture within Special Operations

46:20 – Being named the 2021 Special Forces Instructor of the Year

48:45 – Why teaching and mentorship are core parts of being a Green Beret

50:45 – Retirement from the Army and joining Tennessee Governor’s Veteran Fellowship

52:30 – Reconnecting with Adam McIntyre and joining Defend Systems

58:05 – What ultimately drew Mike to Defend Systems and its mission

1:01:00 – Connecting the 5th Group motto, “Free the Oppressed,” to empowering civilians through training

Foundations of Church Security Teams (Part 2)

Ep 70 - Foundations of Church Security Teams (Part 2)

In this second part of Foundations of Church Security Teams, Brink and Tom sit down with Adam McIntyre, Director of Training at Defend Systems, to discuss building and developing an effective safety team through the right mindset, strong leadership, and practical training. We cover communication, de-escalation, realistic preparation, and why consistency and standards matter. The episode also emphasizes medical readiness, proper team structure, and preparing for real-world threats beyond the basics. Stay tuned for Part 3, where we discuss handoffs to law enforcement and post-incident recovery.

1:04 This episode will focus on training and equipping

3:15 First responders mindset matters more than security team equipment

3:57 “Act now” mindset - Covenant vs. Uvalde response comparison

7:40 Leadership at the front must be followed, even if others are senior

14:00 Prioritize selecting regular, committed church attendees

17:00 Radio and comms training is often overlooked but critical

18:30 Start with basics before advancing to higher-level tactics. Use a crawl, walk, run progression.

19:22 De-escalation training and Tom’s story about improper suspect engagement 

28:30 Pushing through difficult training builds real-world readiness

31:40 Real gunfighting is different than range marksmanship

32:24 Firearm standards must be consistent across all team members

33:15 Follow local law enforcement training standards when unsure

37:50 Consider armed guard licensing or meet equivalent standards

39:00 Many church teams are only prepared for single threats, not coordinated attacks

41:00 “Warrior in a garden” mindset 

44:30 Always have armed coverage near children’s/youth areas

45:35 Trauma medical training is essential for saving lives

48:20 Use of GRG map grids to improve internal building response

50:15 Next episode: law enforcement handoff and aftermath

Foundations of Church Security Teams (Part 1)

Ep 69 - Foundations of Church Security Teams (Part 1)

What does it actually take to build an effective church security team?

In Part 1 of this series, Brink and Tom sit down with Adam McIntyre, Director of Training at Defend Systems, to break down the foundations of church safety, from who should be on your team to why having any team is better than none. Adam shares practical insights on recruitment, roles, communication, and common mistakes churches make when getting started.

Whether your church is just beginning to think about safety or looking to strengthen an existing team, this episode offers clear, experience-driven guidance to help you take the next step.

Stay tuned for Part 2, where we’ll dive into how to train a team effectively.

1:03 – Introduction to the series: developing, recruiting, training, and maintaining a church safety team with Adam McIntyre, Director of Training at Defend Systems

5:50 – Why pastors should not lead safety team development and how it can polarize a congregation

7:44 – A high-level approach: prioritize the right 5 people over a large, uncommitted team

9:36 – The #1 rule: have a team

11:00 – What makes a good team member?

11:55 – The Security Operations Center (SOC): why your camera operator plays a critical role

16:00 – The challenge of multiple entry points: managing doors effectively

20:15 – Why gamers often make excellent SOC operators

21:55 – The importance of radio training and clear communication

23:40 – Key traits to look for: humility, communication, and a willingness to train

26:30 – Identifying and leveraging people who can augment your team

27:00 – Limited training time: why efficiency and clear SOPs are critical

30:47 – Reference: West Freeway Church of Christ shooting and lack of coordination

32:15 – Resource highlight: Faith-Based Security Network

35:20 – Start with private recruiting before making public announcements

38:45 – Small vs. large churches: same principles, different execution

40:00 – Local collaboration and how we can connect you with resources - email info@tipstacticstools.com 

Coming Next: Part 2 – How to train a church security team

Empowered, Not Afraid: A Civilian Perspective on Active Shooter Training

Ep 68 - Empowered, Not Afraid: A Civilian Perspective on Active Shooter Training

What really changes after active shooter response training?

In this episode, Mary Dexter, Facilities Manager at National Association of State Boards of Accountancy (NASBA), shares her “before and after” perspective following Defend Systems training.

Mary explains why she felt compelled to bring the training to her leadership team, and what shifted across her organization once employees experienced it. From facility walkthroughs to rapid response medical training, she discusses the practical value of preparation and why this training is about empowerment, not fear.

If you’re a business leader, facilities manager, or everyday civilian wondering whether this training is worth the time, this episode offers a firsthand look at what it actually feels like to go through it, and why Mary says there’s no reason not to equip people with knowledge that could save a life.

Notes:

3:20 — Why this episode exists: hearing from an everyday civilian about empowerment, not fear

4:16 — Why Mary advocated to bring active shooter response training to NASBA

7:20 — Who initiates security training and why it’s now viewed like disaster preparedness

12:50 — Mary’s view on the time commitment

15:10 — Considering the risk of employees regularly exposed to public environments

16:39 — You never know the final trigger in a person in crisis

18:00 — Three confirmed life-saves from rapid response medical training

19:15 — No one wants to face this, but it’s necessary

20:14 — Why Mary calls the training empowering, not fear-based

26:00 — Emotional investment without causing trauma

31:14 — Why laws and codes haven’t caught up

32:59 — Encouraging listeners to contact elected representatives

34:49 — No reason not to empower people with life-saving knowledge

37:19 — Perishable skills and training your primitive brain

38:38 — Addressing prior trauma and offering pre-conversations with employees

41:42 — Those who trained may have to care for those who didn’t

43:10 — A skillset that lasts a lifetime

Inside the Investigations That Close the Case

Ep 67 - Inside the Investigations That Close the Case

In his last appearance on the podcast, Bobby Young joined us to discuss the armed security side of Covert Results. This time, he returns alongside Olivia Wilson, who leads the private investigation division, to dive into the realities of PI work—far from what movies portray. They break down what private investigation actually looks like, from hours-long surveillance and due diligence to complex civil and custody cases, and share how their team helped bring the George Jones’ widow fraud case to completion through careful investigation and coordination with law enforcement.

2:35 Olivia’s start at the Metro Nashville Police Academy

3:56 Olivia’s role overseeing investigative work at Covert Results

5:12 Why people always ask about the “craziest” PI stories

8:20 Movie surveillance vs. real-life surveillance

10:53 A case Covert Results is especially proud of

11:35 Serving a lawsuit tied to cryptocurrency fraud involving George Jones’ widow

14:30 Working with police to stop the suspect fleeing the country

17:20 A successful example of PIs and law enforcement working together

21:30 The realities of surveillance: no bathrooms, long hours, full gas tanks

26:00 More details on the George Jones’ widow fraud case

27:20 Remembering Nancy Jones and her humility

30:49 The Smokin Thighs murder case

36:18 Unusual cases, including stolen pets

36:53 Child custody case involving drug activity and surveillance

41:37 Bobby’s most memorable missing persons case

44:05 A cyberstalking investigation

46:20 Learn more at www.covertresults.com

Raising the Bar in Private Security

Ep 66 - Raising the Bar in Private Security

Bobby Young, Founder of Covert Results, shares his journey from Metro Nashville Police to building one of the region’s most trusted security and investigative firms. Bobby explains why proactive security, relentless standards, and continuous training matter, and why real protection goes far beyond simply posting a guard. From schools and churches to high-profile events, this episode dives into what sets exceptional security apart.

2:08 Bobby’s background and path into armed security and investigations

3:20 Metro Nashville Police Academy; joining the 20th Judicial Drug Task Force and participating in Nashville’s largest cocaine seizure

5:08 Founding Covert Results with his mother-in-law; now in year nine

10:20 Competing to rank #1 on Google for “top private investigators in Nashville”

13:08 Why real protection is more than “a person with a gun”

18:45 Overview of Covert Results’ services: Event, school, church, executive, and building security (no bar security)

19:10 Why unarmed security often falls short

21:50 “If I’m signing us up for something, I’m willing to do it myself.”

24:00 A story from a large event where Bobby’s team acted fast

27:30 Relentlessness as a core value

29:27 Rapid growth in school security

31:35 High standards for guards: training beyond minimum qualifications

37:00 New Tennessee law requiring active shooter training for armed guards in schools and churches

39:15 Recruiting professionals committed to high standards

41:30 Contact Bobby: contact@covertresults.com

120 Marathons, One Mission: Keep Kids Safe Online

Ep 65 - 120 Marathons, One Mission: Keep Kids Safe Online

In this episode, we sit down with Ben Tracy, founder of Safe Social Network, a platform dedicated to helping people navigate life in the digital age. He’s also the creator of Haven, a step-by-step online safety resource for parents.

Ben shares his unexpected origin story, how he was fired from his first job in politics after someone resurfaced his old tweets. That moment pushed him to start speaking to others about digital awareness, online reputation, and the real dangers kids face every day. Ben also opens up about his run across America: 120 marathons in 125 days, honoring kids lost to online dangers. He carried their names and stories on the back of an RV.

We discuss location sharing, cyberbullying, online predators, the emotional toll of exclusion, fentanyl dealers on social media, and why the future demands a new level of courage from parents.

Learn more about Ben at safesocialnetwork.com and usehavensafety.com.

1:55 Ben’s work: online safety, digital citizenship, and responsible social media use

3:27 Haven: a platform for parents

7:20 Location sharing on Snapchat: physical and mental health risks.

9:09 Ben’s first job, getting fired, and starting Safe Social Network

11:34 Kids asking for help with online predators, cyberbullying, and self-esteem issues

13:53 Roblox dangers

15:54 Ben’s run across the U.S., speaking about online safety and meeting parents of kids lost to online dangers

17:23 Children’s names on RV

20:59 A marathon every day, logistics, and support

21:50 Only ~300 people have done this run across the U.S.

29:07 Meeting dad Chris Diddier, fentanyl awareness, and the finish line of the run

34:00 “It’s as easy for a teenager to get fentanyl on social media as it is to order a pizza.”

34:40 Top 3 takeaways

40:05 “They’re not adults because we give them an adult tool.”

45:30 Society’s responsibility to victims

46:45 Learn more about Ben: safesocialnetwork.com, usehavensafety.com (for parents), @benjtracy

Hardening the Perimeter: Expert Insights

Ep 64 - Hardening the Perimeter: Expert Insights

In this episode, we sit down with Brent Terry, one of the most trusted experts in vehicle barriers, perimeter protection, and critical-infrastructure security. Through his work with Security Solutions International, LLC, Titan Gate & Fence Company, and Nashville Commercial Fence, Brent has secured everything from storefronts and stadiums to embassies, military bases, and international facilities.

We break down the real differences between hydraulic bollards and wedge barriers, what makes certain systems lethal, how barrier ratings actually work, and why organizations, from major venues to high-risk military installations, turn to Brent for protection. Brent shares stories from Quantico, King’s Bay Submarine Base, projects in Barbados and Madagascar, and the practical realities behind securing busy areas like Broadway in Nashville.

A must-listen for anyone interested in physical security and high-risk infrastructure.

Notes:

2:40 — Brent’s background and his companies: Security Solutions International, LLC; Titan Gate & Fence Company; and Nashville Commercial Fence.

5:05 — What hydraulic bollards are and how they protect storefronts and buildings.

7:05 — Explanation of wedge barriers: steel plates mounted in asphalt that rise to a 45-degree angle

7:45 — Why military bases and other facilities choose non-lethal wedge barriers to reduce liability.

8:40 — Understanding barrier ratings and how speed factors into performance.

9:55 — The types of organizations that hire Brent most often.

10:20 — Adam McIntyre, Director of Training at Defend Systems, shares how the military protects bases and embassies.

20:45 — Discussion about Broadway in Nashville and what Brent recommends for events

22:08 — The January 1 New Orleans incident and what protective measures could have been in place.

23:50 — The cost comparison conversation and the question, “What’s a life worth?”

26:20 — Brent’s biggest project: Quantico, a year-long installation with extensive fencing.

26:58 — Brent’s most interesting project: King’s Bay submarine base, with three layers of fencing and unique requirements.

28:56 — International project in Barbados securing a prison

30:40 — Brent’s reputation as a trusted expert in the field and his contact information: brentterry830@gmail.com

How ZeroEyes Uses AI to Save Lives

Ep 63 - How ZeroEyes Uses AI to Save Lives

 In this episode, we sit down with Dustin Brooks, Co-Founder and Chief Customer Officer of ZeroEyes, to explore what inspired a mission to prevent future violence through AI-powered gun detection. A former Navy SEAL, Dustin shares how ZeroEyes combines cutting-edge technology with human verification to provide real-time situational awareness to schools, businesses, and communities. He discusses the evolution of camera security, the importance of layered protection, and the ethical standards that guide ZeroEyes’ work. Tune in for an insightful look at the intersection of innovation, preparedness, and how collaboration across the industry can save lives.

02:20 – Dustin shares his background as a Navy SEAL and how ZeroEyes began. The founding question: Can existing cameras detect visible guns and give security teams real-time awareness to minimize harm?

06:20 – How ZeroEyes combines software with a managed human service

07:20 – The critical human factor: real people verifying every alert

10:15 – Why ZeroEyes invests heavily in its operations center to continually improve accuracy

18:00 – Adam explains how this software could assist Special Operators overseas

23:15  – Customer expectations: What do organizations want from AI gun detection?

25:20 – Educating customers: managing expectations and understanding limitations

28:55 – Mitigation vs. prevention

31:05 – ZeroEyes success criteria: 1) Responding quickly to an event, and 2) Tracking the situation as it unfolds

36:00 – “Everyone’s got a plan until they’ve been punched in the face.” How ZeroEyes helps teams triage and act fast.

38:15 – ZeroEyes economies of scale model

40:33 – Three arrests last weekend highlight the success of the product

44:50 – The Gun Violence Database: an educational resource on the ZeroEyes website 

45:45 – “A rising tide raises all ships.” Dustin’s call for collaboration within the safety and security industry.

Answering the Call: An Officer’s Response to an Active Shooter

Ep 62 - Answering the Call: An Officer’s Response to an Active Shooter

Former Chattanooga and Nashville Police Officer Steven Meador sits down with Brink and Adam to share what it’s like to respond to two active shooter events during his law enforcement career, including the 2015 Chattanooga military recruiting center attack and the 2023 Covenant School shooting in Nashville.

Steven reflects on those days, brotherhood that forms in moments of danger, and the lasting impact of trauma that first responders carry long after the scenes clear. He speaks with honesty about what he saw, what he felt, and how therapy has helped him continue forward.

1:10 – Introducing Officer Steven Meador

4:00 – Early career

First Shooting of His Career

6:10 – First active shooter response in law enforcement

20:00 – Shots fired directly at Meador

22:45 – Training and teamwork—how officers came together under pressure

23:20 – The importance of standards and preparation in crisis

The 2015 Chattanooga Military Attack

26:30 – Hearing the call come over the radio

30:00 – Protective gear limitations and risk

31:30 – Encountering the first victims on scene

32:45 – Searching for potential car bombs and additional shooters

35:15 – Realizing four Marines had been killed

35:25 – Confusion over the suspect’s vest—possible explosives

37:15 – Processing the day alongside fellow officer Sean O’Brien

38:00 – Brotherhood amidst danger

The 2023 Covenant School Shooting

45:15 – Recognizing the call wasn’t another false alarm

47:25 – Calling his wife and father before heading to the scene

53:00 – Reconciling cognitive dissonance of children’s backpacks and books amidst violence

Aftermath and Advice

1:03:50 – Reflections as a father—walking past his daughter’s room that night

1:06:53 – The unseen aftermath of response work

1:09:20 – Advice for those facing trauma

1:11:00 – Finding someone you trust—both a professional and a friend who’s been through it too

Staying Ready: Lessons from Recent Threats

Ep 61 - Staying Ready: Lessons from Recent Threats

Description: In this episode, Brink and Tom break down recent events in the U.S., from the Ukrainian refugee stabbing on a train, to the Colorado school shooting, the Charlie Kirk attack, and a country club incident in New Hampshire. They discuss how these events reveal a troubling rise of evil in our country, shifts in societal behavior, and the importance of rapid response training. Learn practical ways to protect yourself and others.

Notes:

3:05 – Ukrainian refugee stabbing incident on a train and lack of help

4:30 – Societal shift post-COVID: fewer people willing to protect others

6:25 – Social proof: one person taking action can inspire others

7:15 – Most people don’t know bleeding control; Defend Systems courses include rapid response medical training

9:30 – Learning from threats: e.g., sit with your back to the wall on trains

10:00 – The country has a heart problem; evil is present

16:20 – Mass gathering attacks: Annunciation Catholic Church shooting and lessons on meeting force with force

18:15 – Ballistic laminate is costly; human monitoring and armed response are key

23:20 – Layered mitigation strategies are the best defense

25:00 – Security directors need input on building and planning decisions

28:15 – Evergreen High School shooting

30:40 – Prevent crises by caring and noticing people’s needs early

34:05 – Technology like motion cameras can detect threats early (Charlie Kirk event example)

42:30 – Always know multiple exits, even at weddings (New Hampshire country club incident)

44:50 – Rapid response medical training should be widely available, including in schools

46:10 – Real-life example: a tourniquet saved a Defend Systems client’s life after a mitre saw accident

Security After Charlie Kirk

Ep 60 - Security After Charlie Kirk

In this episode, host Brink Fidler is joined by Adam McIntyre, Director of Training at Defend Systems, to analyze the recent assassination of Charlie Kirk. Together, they dissect the event security and broader implications for security moving forward.

From exterior security layers and high-ground threats to the emerging role of drones, Brink and Adam also examine normalcy bias and the risks of social media’s obsession with violent content. This conversation moves far beyond one incident, drawing lessons relevant to public venues and daily life.

Whether you’re a parent, student, security professional, or everyday civilian, this conversation pushes you to think critically about preparedness, personal responsibility, and the balance between freedom and safety in America.

(2:39) Pros and cons of the event security setup

(3:10) Quick reaction by local security forces

(4:15) Why high ground wins and how drones could change protocol

(6:00) The balance of security at open campus events

(6:40) How political events may adapt moving forward

(9:45) Why scanning 100s of yards matters, not just the immediate area

(14:01) Possibility of Charlie's choice to avoid a heavy security presence

(14:49) Normalcy bias and the danger of staying in the kill zone

(17:00) The importance of identifying exits at every event

(19:50) Teaching children about safety without instilling fear

(24:05) Why attendees, not police or fire, are the true first responders

(25:30) The harm of sharing violent videos online

(27:42) How social media influenced past shooters

(31:00) A wake-up call for political rhetoric in America

(32:20) Adjusting tactics as a society the same way the military adapts

Fighting Cybercrime: From the FBI to Overt Channel

Ep 59 - Fighting Cybercrime: From the FBI to Overt Channel

Bart Holzer, cyber expert and founder of Overt Channel, shares his journey from FBI intern to tackling high-profile cybercrime cases. He recounts early days investigating online criminals, cases like Top 10 fugitive Charles Cobb and serial killer Maury Travis, and how the Patriot Act reshaped the landscape for cybersecurity experts.

Bart also breaks down what you should do if you become a victim of cybercrime, why recovery vs. prosecution is a constant trade-off, and why every business and family needs a cybersecurity plan. From multi-factor authentication to password managers and protecting elderly relatives from fraud, Bart offers practical steps anyone can take to stay secure in the digital world.

Notes:

2:40 – Bart’s start in cybersecurity through an FBI internship

3:55 – How early internet crime was tackled

8:05 – Early cases: child exploitation, white-collar crime, and more

14:15 – How the Patriot Act empowered cyber investigators

21:00 – Working alongside tech agents in the field

22:20 – Serial killer Maury Travis case (St. Louis)

23:53 – Charles Cobb, Top 10 fugitive case

26:48 – German child predator caught through internet data

30:20 – Steps to take if you’re a cybercrime victim

31:45 – Negotiating recovery vs. prosecution

42:00 – Bart’s top 3 cybersecurity tips

47:10 – Why Bart uses Keeper as his password manager

48:50 – Family uses for Keeper (even pool codes)

59:25 – Visit overtchannel.com

Smarter Security Screening with CEIA’s OPENGATE® Technology

058 - Smarter Security Screening with CEIA's OPENGATE® Technology

In this episode, we explore CEIA’s OPENGATE® system, sharing insights from hands-on testing. Unlike traditional metal detectors, OPENGATE® is wireless, portable, weather-resistant, and managed through a mobile app, making it faster to deploy and easier to use in dynamic school and event environments. Guest Matt Samels from CEIA USA breaks down what sets this system apart, and Tom highlights Herring Technology’s experience field-testing the product. We also discuss the importance of training, proper implementation, and lessons learned from real-world incidents.

Notes:

1:32 – Intro to CEIA: From traditional metal detectors to their latest innovation, OPENGATE®, a wireless detection system.

2:50 – CEIA’s growth post-9/11, though they’ve been around much longer.

4:15 – What sets OPENGATE® apart from traditional metal detectors.

5:55 – Antioch High School shooting: detection equipment was available but not in use.

7:40 – Tom’s evaluation after field-testing the OPENGATE® system.

16:10 – OPENGATE® is weatherproof (heat, rain, etc.). Wind can trigger alarms, but units can be stabilized (e.g., Denver Broncos).

19:20 – Tom broke down, moved, and reassembled the system in under 5 minutes.

21:45 – Growing reliance on tech allows staff to focus on higher-level tasks.

25:30 – Metal detectors aren’t the sole solution. Technology + personnel + training must work together.

30:00 – Why testing products matters more than brand loyalty.

32:50 – Many well-funded schools install quality tech poorly or skip training, making it ineffective.

36:07 – The success formula: Technology + Human Intervention + Proper Procedures = Effective Violence Mitigation.

Learn more about CEIA and the OPENGATE® system: https://www.ceia.net/security/product.aspx?a=OPENGATE

Protecting People, Not Just Products: Security at GEODIS

057 - Protecting People, Not Just Products: Security at GEODIS

Craig Parker, Head of Supply Chain Security at GEODIS, oversees safety across a global logistics network. In this episode, he shares the real-world challenges of securing both people and products, from workplace violence and domestic threats to theft and brand protection. Craig unpacks why security is often invisible until the moment it matters most and how meaningful change usually follows tragedy. Whether you're in corporate security or just care about workplace safety, this conversation offers valuable insights on preparedness and the power of effective security partnerships.

Notes:

2:00 GEODIS overview: logistics, transportation, and freight forwarding

5:00 Partnership with Herring Technology

7:30 People are the top priority: access control, cameras, and more

11:45 Potential for active shooter events in the workplace & lessons from shooting survivors

13:30 Training staff is more critical than solely installing tech

16:10 Security's role: 89 days in the background, 1 day in the spotlight

20:19 Stolen products in the black market & the Tylenol murders: how tragedy shaped change

23:40 Brand protection and the impact of theft

27:15 Camera footage isn’t helpful without actionable follow-up

30:00 Deterrence > recovery: most stolen items don’t come back

31:55 Domestic issues spilling into the workplace

40:50 It’s not just a job. People’s lives are at stake.

43:50 Effective messaging: make it about your employee’s life as a whole, not just at work

45:30 Pay it forward with the work you do

Tragedy in Chattanooga and an Officer’s Journey to Healing

Ep 56 - Tragedy in Chattanooga and an Officer’s Journey to Healing

In this powerful episode, Chief Sean O’Brien of the University of Tennessee at Chattanooga Police Department shares his remarkable journey through decades in law enforcement, including an account of the July 16, 2015 terrorist attack in Chattanooga. From his first officer-involved shooting in 1994 to leading K9 units, interdiction operations, and active shooter response training, Sean opens up about the moments that tested him most.

He discusses the physical and emotional toll of life-or-death encounters and the conversation around mental health in law enforcement. Sean speaks candidly about the trauma he carried and how EMDR therapy helped him heal. This is a raw, honest, and deeply human conversation about the unseen battles that follow critical incidents.

⚠️ Note: This episode contains strong language.

Notes:

5:15 – Sean’s background and start in law enforcement 

6:45 – His first officer-involved shooting on the freeway

8:45 – How life-or-death moments change your brain

10:55 – Passion for the K9 unit and bond with the dog

12:14 – Teaching active shooter response and promotion to commander

14:00 – Work in interdiction: stopping traffickers, drugs, and terrorism

21:00 – Beginning work in active shooter response

23:15 – Realistic training scenarios based on real-world incidents

27:45 – The events of July 16, 2015: Terror attack on recruiting offices

30:15 – Shooter opens fire; Sean realizes it’s terrorism

37:00 – High-stress response and breakdown of fine motor skills

50:15 – Sean engages suspect and accepts he may not make it home

56:45 – Suspect is taken down; confirmed no second shooter

59:15 – Honoring the stories of the fallen

1:06:50 – FBI waited 6 months to declare it a terrorist attack

1:09:50 – “We don’t rise to the occasion; we fall to our training”

1:10:30 – Lack of mental health support for law enforcement

1:15:30 – EMDR therapy helped reframe and process the memories

1:17:20 – Importance of both professional help and close friends

The Backbone of Modern Security: Networks, AI, and the Human Factor

Ep 55 - The Backbone of Modern Security: Networks, AI, and the Human Factor

In this episode, we sit down with Aaron Hatcher, Director of Technology Operations at Herring Technology, to break down the modern landscape of security systems. From AI-powered cameras and facial recognition to the often-overlooked power of a strong network, Aaron shares how his team tests, deploys, and supports cutting-edge tech for real-world protection. We also dive into key takeaways from ISC West (the security industry’s largest international tradeshow) and why human training still matters, even with the best tools.

Learn More about Herring Technology: https://herringtechnology.com/

Notes: 

7:22 – Why all modern security, from cameras to gun detection, is network-based

8:10 – Herring’s secret weapon: real-world IT lab testing, not brand loyalty

9:55 – Why the network is the single most important part of any security system

14:21 – How small upgrades can cause big issues

17:00 – The best tools still need trained people behind them

21:00 – 24/7 support: how Herring prioritizes responsiveness

25:00 – Demystifying AI to match the right tools

28:30 – Recap of ISC West: What’s big in security tech right now

33:45 – “Compliant” vs. truly integrated technologies

36:00 – Tech that holds people accountable, not replaces them

37:45 – Most exciting AI: reducing human error with smart automation

42:00 – The art and science of camera placement

Travel Smarter: Burglars Love When You Post from the Beach

053 -Travel Smarter: Burglars Love When You Post from the Beach

In this episode, we dive into the risks of oversharing on social media while traveling and how it can make you a target for burglars. From real stories about alarm calls and serial burglars to why most break-ins happen during the day, Brink and Tom share practical safety tips to protect your home and yourself. Learn what to pack for safer vacations, how to check crime maps before you go, and why reviewing crime data beats relying on online reviews. They also cover essentials like firearms and permits, using pepper spray correctly, and simple hotel security hacks. 

Notes:

1:05 — Risks of posting on social media while you’re away

4:00 — Why most burglaries happen during the day

5:00 — How GPS data in photos can expose you

6:23 — What to pack for a safer vacation

7:00 — Using crime maps to assess safety

7:27 — Why you should call the local narcotics department before moving

8:05 — Why people check reviews but overlook crime data

8:45 — Importance of studying a map of the area before traveling

16:55 — The dangers of being glued to your phone

22:45 — Firearms and permit considerations while traveling

23:25 — Practicing safety correctly (don’t be like bad drivers)

24:30 — Using chemical spray

30:55 — Uber safety

34:10 — Benefits of secondary locking devices

35:00 — Why you should consider not letting hotel staff into your room

Follow Brink:

www.defendsystems.com

Follow Tom:

www.herringtechnology.com

Tips, Tactics and Tools is Produced and Edited by www.itsyourshow.co