In Part 4 of our Church Security Teams series, guests Adam McIntyre and Michael Bearden discuss one of the most overlooked, and most important, aspects of church security: radio communication.
Many teams focus heavily on firearms, medical training, and response tactics, but communication is what connects every part of an incident. From detection and decision-making to reunification, effective communication can make the difference between order and chaos.
Drawing on decades of military and security experience, Adam, Mike, Brink, and Tom share practical lessons on radios, communication plans, Security Operations Centers, equipment selection, radio placement, training drills, and common mistakes churches make. Whether your team is large or small, armed or unarmed, this episode provides actionable guidance to help your organization communicate more effectively during a crisis.
2:00 – Why communication is the most important element of a church security program
2:18 – Mike explains how serving as a communications specialist on a Green Beret team gave him years of experience operating and troubleshooting radio systems in complex environments.
4:40 – A rural school district exercise Defend Systems conducted where communication failed
6:00 – The three most important priorities for church security teams: people, response capability, and communication
7:15 – Building primary, contingency, and emergency communication plans
8:30 – Start simple: why every church should begin with reliable radios
8:58 – Why military units often view radios as being just as critical as weapons
10:20 – Security Operations Centers: who should staff them and why they should remain focused on coordination
14:50 – Don't just buy radios—train with them regularly
17:40 – Common communication failures churches experience
19:10 – Why Defend Systems prefers UHF radios for penetration and building coverage
24:55 – The reality of communication equipment: you often get what you pay for
26:00 – Budgeting for radios: fewer high-quality radios versus more lower-quality options
27:50 – Why used radios can be a smart option for churches with limited budgets
29:30 – Managing radio channels and keeping communication simple
32:15 – Training to ensure team members know which radio and channel to use under stress
32:50 – Parkland school shooting lessons learned: how using the wrong radio can have devastating consequences
35:00 – Why communication proficiency may be more important than marksmanship
40:00 – Building communication skills through scripting before adding movement
44:24 – "Confusion costs time, and time costs lives."
44:50 – Why plain language is more effective than complicated codes